Privacy Policy

Voelzke Fine Art LLC

Effective Date: [Insert Date]

Introduction and Scope

Welcome to Voelzke Fine Art LLC (“we,” “our,” or “us”). This Privacy Policy governs your use of voelzkefineart.com, including any related mobile applications and digital services (collectively, “the Services”). We are committed to protecting your privacy and handling your personal information responsibly.

By accessing or using the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not accept these terms, please discontinue use of the Services immediately.

Jurisdiction and Governing Law

Voelzke Fine Art LLC is based in the United States with operations headquartered in Tennessee. Our privacy practices comply with United States federal regulations and Tennessee state law. When you use our Services, any information you provide or that we collect will be transmitted to, processed, and stored within the United States. By using the Services, you consent to this cross-border data transfer and acknowledge that U.S. privacy protections may differ from those in your country of residence.

1. Information Collection Practices

1.1 Information You Provide Directly

We collect personal information only when you voluntarily provide it through account creation, purchase transactions, or communication with our team. The categories of information we may collect include:

  • Full name and contact details
  • Physical mailing address for shipping and correspondence
  • Email address and telephone number
  • Account credentials (username and password)
  • Payment card information (securely processed through third-party payment processors; we do not retain complete card numbers)

1.2 Automatically Collected Information

When you interact with our Services, we automatically gather certain technical and usage information, including:

  • Device specifications, browser type, and operating system details
  • Usage patterns within mobile applications
  • Navigation behavior, including pages visited, entry and exit points, and referring websites
  • Aggregated demographic information for analytics purposes
  • Data collected through cookies, web beacons, pixel tags, and similar tracking technologies
  • Device identifiers and technical diagnostic information

While this information typically does not identify you personally, we recognize that third parties may attempt to correlate such data with other information sources. We cannot control or guarantee the practices of external parties in this regard.

2. How We Use Your Information

We utilize the information we collect to deliver, improve, and personalize your experience with our Services. Specific uses include:

  • Fulfilling and managing your artwork orders and transactions
  • Providing responsive customer support and addressing your inquiries
  • Tailoring promotional offers and personalized experiences based on your preferences
  • Communicating updates about Voelzke Fine Art LLC and our affiliated businesses
  • Enhancing our digital platforms and overall business operations
  • Detecting and preventing fraudulent activity, conducting security audits, and performing data analytics
  • Meeting legal and regulatory obligations

3. Information Sharing and Disclosure

3.1 Service Providers and Business Partners

We engage trusted third-party service providers to assist with various business functions. These partners may receive personal information necessary to perform their services, which include:

  • Website hosting and information technology infrastructure
  • Order processing, fulfillment, and shipping logistics
  • Secure payment processing services
  • Customer service support platforms
  • Email communication and marketing distribution
  • Fraud detection and prevention systems
  • Analytics and performance measurement tools

3.2 Business Transactions

In the event of a merger, acquisition, corporate reorganization, asset sale, joint venture, or similar business transaction, we may transfer your information to the relevant parties involved in such transaction.

3.3 Legal Requirements and Protection

We may disclose your information when we believe in good faith that such disclosure is necessary to:

  • Comply with applicable laws, regulations, or legal obligations
  • Respond to valid governmental inquiries or law enforcement requests
  • Enforce our Terms of Service or other agreements
  • Protect the rights, property, safety, or security of Voelzke Fine Art LLC, our customers, or the public

3.4 Third-Party Marketing (Opt-Out Available)

With your consent, we may share your contact information with carefully selected third-party marketers who offer products or services that may interest you. You retain the right to opt out of such sharing at any time by contacting us at info@voelzkefineart.com.

3.5 Non-Personal Information

We may use and share aggregated, de-identified, or non-personal information for any lawful business purpose, including analytics, reporting, research, and service improvement initiatives.

3.6 SMS Opt-in Details (Opt-Out Available)

By checking the box on the sign in form, you consent to receive transactional messages related to my account, orders, or services I have requested from Voelzke Fine Art LLC. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply.Reply HELP for help or STOP to opt-out.

By checking the boxon the sign in form, you consent to receive marketing and promotional messages from Voelzke Fine Art LLC, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.

3.7 Phone Number Usage, Sharing, Selling

Phone numbers will not be shared with any third parties with the exception of when needed to process and ship orders obtain by the client.

Phone numbers will never be sold to third parties.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small data files stored on your device that help websites remember information about your visit. They enable core functionality and enhance your browsing experience.

4.2 Our Use of Cookies

We employ cookies and similar tracking technologies for the following purposes:

  • Remembering your preferences and customizing your experience
  • Facilitating a seamless shopping experience
  • Monitoring website performance and identifying technical issues
  • Processing online transactions securely
  • Delivering targeted content and advertisements

4.3 Managing Cookie Preferences

You can control cookie settings through your web browser preferences. Please note that disabling cookies may limit certain features and functionality of the Services.

5. U.S. State Privacy Rights

Residents of certain U.S. states, including California (under CCPA/CPRA), Virginia, Colorado, Connecticut, and Utah, may have additional privacy rights, including:

  • The right to opt out of the “sale” or “sharing” of personal information for cross-context behavioral advertising
  • The right to opt out of targeted advertising practices
  • The right to access your personal information
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information

We honor Global Privacy Control (GPC) signals where required by applicable state law. To exercise your rights, please contact us at info@voelzkefineart.com.

6. European Economic Area, United Kingdom, and Switzerland

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we obtain your explicit consent before deploying non-essential cookies and tracking technologies for advertising and analytics purposes. You may withdraw your consent at any time through our cookie preference banner.

7. Third-Party Websites and Social Media

Our Services may contain links to external websites and social media platforms (such as Facebook, Instagram, Twitter, and others). These third-party sites operate under their own privacy policies, and we are not responsible for their privacy practices or content. We encourage you to review the privacy policies of any external sites you visit.

When you interact with social media features integrated into our Services, information may be collected by or shared with the respective social media platform. Such interactions are governed by the privacy policy of the platform in question.

8. Children’s Privacy

The Services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a minor, we will promptly delete such information from our systems. If you believe we have collected information from a child, please contact us immediately at info@voelzkefineart.com.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage system is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention practices include:

  • Payment information is not stored on our systems after a transaction is completed (it is securely processed by our payment service providers)
  • Transaction records and related information may be retained for legal, compliance, archival, or audit purposes
  • You may request deletion of your personal information by contacting info@voelzkefineart.com, subject to applicable legal retention requirements

11. Your Rights and Choices

You have several rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you
  • Correction: You may request that we correct inaccurate or incomplete information
  • Deletion: You may request that we delete your personal information, subject to certain exceptions
  • Marketing Opt-Out: You may unsubscribe from promotional emails by following the unsubscribe instructions in any marketing message or by contacting us directly
  • Account Management: You may update your account information through your account settings or by contacting customer service

To exercise any of these rights or if you have questions about this Privacy Policy, please contact us at info@voelzkefineart.com.

12. Policy Updates and Modifications

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:

  • Post the updated Privacy Policy on voelzkefineart.com at least 30 days before the changes take effect
  • Notify you via email (if you have provided your email address) of any material changes
  • Update the effective date at the top of this document

Your continued use of the Services after the effective date of any changes constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated terms, you should discontinue use of the Services and may close your account by contacting info@voelzkefineart.com.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Voelzke Fine Art LLC

Email: info@voelzkefineart.com

Website: voelzkefineart.com

We are committed to resolving any privacy concerns promptly and fairly.